Updated: April 11, 2016
Field evaluations are required by the National Organic Program (NOP) for all certifiers. As a result, CCOF implemented a pilot program in 2015 that has been very successful. We appreciate the NOP’s requirement and are embracing it with additional time and effort in 2016.
As a part of our ongoing inspector quality efforts, the CCOF inspection operations department is conducting field evaluations of about 25 inspectors during regular inspections throughout 2016. Field evaluations help us ensure quality inspections, and give us a closer look at your experience with our inspectors to help us improve the inspection system overall. Field evaluations do not increase inspection time or impact the inspected operation, but they do provide an opportunity for you to provide direct feedback to senior inspection services personnel.
We always welcome your feedback and use your post-inspection surveys to help us improve and identify field evaluation options.
Update: CCOF recently provided feedback to the National Organic Program regarding revision of NOP Handbook Instruction 2027. CCOF Certification Services, LLC would like to see a different approach to the Inspector Evaluation component of this helpful and valuable quality requirement. Read CCOF's comments on NOP Guidance 2027.