We are available to answer your questions and hear your concerns. You can contact us at any time to:
- Request access to information that CCOF has about you
- Correct any information that CCOF has about you
- Delete any information that CCOF has about you
California Certified Organic Farmers
2155 Delaware Avenue, Suite 150
Santa Cruz, CA 95060
CCOF does not collect any personal information about users, except that which is knowingly and specifically supplied. CCOF is committed to ensuring the privacy of your personal information. We will not sell your information to any other organization. We may share your contact information with strategic partners that enter into formal agreements with CCOF to support our mission-based activities (such as organizations that help us put on conferences and events).
Credit Card Information
We care about the safety and security of your transaction. We use high-grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high-grade encryption and security protocols.
When you give a financial donation to the CCOF Foundation, we may ask that you provide us with your name, telephone number, mailing address, email address, and credit card information. Once processed, we destroy your credit card number and do not keep a copy on file. We will not sell, share, or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of organizations and entities other than CCOF, Inc. and CCOF Certification Services, LLC.
COOF uses the same high-grade encryption and https security protocols when collecting personal information as we do when collecting credit card information.
Non-Personal Information and “Cookies”
Release of Information
CCOF displays the company information of its certified members and Business Partners in the CCOF magazine, printed Organic Directory & Resource Guide, and online Organic Directory & Resource Guide. This is a great way for us to thank and recognize our members. Aside from the information displayed in the magazine and directory, CCOF does not release any personal, non-personal, or credit card information collected on our site. If you are a member of CCOF, you may request that we withhold your information from the membership directory by emailing us at firstname.lastname@example.org.
For your convenience the CCOF website provides many links to other websites outside of our service. The operation of these web sites is beyond our control and CCOF does not endorse or accept responsibility for their content or privacy policies. We encourage our users read the privacy statements of every website that collects personal or credit card information. These sites may also send their own cookies to your computer. Please be aware that CCOF is not responsible for the collection and use of information on sites outside our domain.
For Parents and People Under 18
CCOF is concerned about the protection of online privacy for all our website users. If you are under 18, be sure to obtain your parent's or guardian's permission before you send information about yourself over the internet. We encourage parents to get involved with their children's usage of the internet and to be aware of the activities in which they are participating. CCOF does not intend to collect, maintain, store, or use personal information about children under the age of 18, except for participants in our CCOF Foundation Future Organic Farmer Grant Fund. Contact information for children and youth is held in confidence except where specifically approved for release by the child’s parent, guardian, or schoolteacher.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
EU Privacy Notice
If you are a resident of the European Union (EU) or European Economic Area (EEA) whose personal information we collect, the following additional information applies to you.
1.1 - Where you are an EU or EEA resident and CCOF knowingly collects your personal information (also called 'personal data'), we will do so in accordance with applicable laws that regulate data protection and privacy. This includes, without limitation, the EU General Data Protection Regulation (2016/679) ('GDPR') and EU member state national laws that implement or regulate the collection, processing and privacy of your personal data (together, 'EU Data Protection Law').
1.3 - This Privacy Notice also provides information on your legal rights under EU Data Protection Law and how you can exercise them.
2 How personal data is collected
2.1 - CCOF may hold and process personal data that is collected from organizations around the world, including within the EU/EEA.
2.2 - This is to make sure that the personal data that CCOF receives and processes (so far as it relates to residents of the EU/EEA) is properly safeguarded in accordance with similar legal standards of privacy you would enjoy under EU Data Protection Law.
3 Direct Marketing
3.1 - If CCOF provides direct marketing communications to individuals in the EU/EEA regarding services and/or events which may be of interest, this will be done in accordance with EU Data Protection Law, and in particular where we contact individuals for direct marketing purposes by SMS, email, fax, social media and/or any other electronic communication channels, this will only be with the individual's consent or in relation to similar services to services that the individual has purchased (or made direct enquiries about purchasing) from CCOF before.
3.2 - Individuals are also free to object or withdraw consent to receive direct marketing from us at any time, by contacting us using the email address below.
4 The lawful grounds on which we might collect and process personal data
4.1 – If we process your personal data for the above purposes, we will rely on one or more of the following lawful grounds under EU Data Protection Law:
(a) where you have freely provided your specific, informed and unambiguous consent for CCOF to process your personal data for particular purposes:
(b) where we agree to provide services to you, in order to set up and perform our contractual obligations to you and/or enforce our rights:
(c) where we need to process and use your personal data in connection with our legitimate interests as a global network and being able to effectively manage and operate our organization in a consistent manner across all territories. We will always seek to pursue these legitimate interests in a way that does not unduly infringe on your legal rights and freedoms and, in particular, your right to privacy: and/or
(d) where we need to comply with a legal obligation or for the purpose of us being able to establish, exercise or defend legal claims.
4.2 - Please also note that some of the personal data we receive and that we process may include what is known as 'sensitive' or 'special category' personal data about you, for example, information regarding your ethnic origin or political, philosophical and religious beliefs. This is not the type of data that CCOF would routinely collect, but if we process such sensitive or special category data we will only do this in specific situations where:
(a) you have provided this with your explicit consent for us to use it: or,
(b) there is a legal obligation on us to process such data in accordance with EU Data Protection Law
(c) it is needed to protect your vital interests (or those of someone else) such as in a medical emergency: or,
(d) where you have clearly chosen to publicize such information: or,
(e) where needed in connection with a legal claim that we have or may be subject to.
5 Disclosing your personal data to third parties
5.1 - We may disclose your personal data to certain third party organizations who are processing data solely in accordance with our instructions (called 'data processors') such as companies and/or organizations that support our operations (for example providers of web or database hosting, IT support, payment providers, event organizers, agencies we use to conduct fraud checks or mail management service providers) as well as professionals we use such as lawyers, insurers, auditors or accountants. We only use those data processors who can guarantee to us that adequate safeguards are put in place by them to protect the personal data they process on our behalf.
5.2 - We may also disclose your personal data to third parties who make their own determination as to how they process your personal data and for what purpose(s) (called “data controllers”). The external third party data controllers identified above may handle your personal data in accordance with their own chosen procedures and you should check the relevant privacy policies of these companies or organizations to understand how they may use your personal data.
5.3 - Other than as described above, we will treat your personal data as private and will not routinely disclose it to third parties without you knowing about it. The exceptions are in relation to legal proceedings or where we are legally required to do so and cannot tell you (such as a criminal investigation). We always aim to ensure that your personal data is only used by third parties we deal with for lawful purposes and who observe the principles of EU Data Protection Law.
6 How long we retain your personal data
6.1 - CCOF retains personal data identifying you for as long as necessary in the circumstances.
6.2 - CCOF has adopted a data retention policy for EU residents (which we may make available on request) that sets out the different periods we may retain personal data for in respect of relevant purposes in accordance with our duties under EU Data Protection Law. The criteria we use for determining the relevant retention and disposal periods we adopt are based on the purpose for which we hold data and the reasonable expectations of those whose personal data we collect in these circumstances, taking into account various legislative requirements and guidance issued by relevant EU regulatory authorities.
6.3 - In accordance with the above retention policy, the personal data that we no longer need will be disposed of and/or anonymized so you can no longer be identified from it.
7 Your personal data rights
7.1 - In accordance with your legal rights under EU Data Protection Law, you have a 'subject access request' right under which can request information about the personal data that we hold about you, what we use that personal data for and who it may be disclosed to as well as certain other information.
7.2 - Usually we will have one month to respond to a subject access request. However, we reserve the right to verify your identity and we may, in case of complex requests, require a further two months to respond. We may also charge for administrative time in dealing with any manifestly unreasonable or excessive requests. We may also require further information to locate the specific information you seek and certain legal exemptions under EU Data Protection Law may apply when responding to your subject access request.
7.3 - Under EU Data Protection Law. EU/EEA residents also have the following rights. which are exercisable by making a request to us in writing:
(a) that we correct personal data that we hold about you which is inaccurate or incomplete:
(b) that we erase your personal data without undue delay if we no longer need to hold or process it:
(c) to object to any automated processing (if applicable) that we carry out in relation to your personal data. for example if we conduct any automated credit scoring:
(d) to object to our use of your personal data for direct marketing:
(e) to object and/or to restrict the use of your personal data for purpose other than those set out above unless we have a compelling legitimate reason: or
(f) that we transfer personal data to another party where the personal data has been collected with your consent or is being used to perform contract with you and is being processed by automated means.
7.4 - So we can fully comply, please note that these requests may also be forwarded on to third party data processors who are involved in the processing of your personal data on our behalf.
7.5 - If you would like to exercise any of the rights set out above, please contact us at the address below.
7.6 - If you make a request and are not satisfied with our response, or believe that we are illegally processing your personal data, you have the right to complain to the Office of the Information Commissioner in the United Kingdom.
CCOF Community Guidelines
CCOF wants organic advocates and supporters to have a safe and enjoyable place to engage in great conversation and find information
We want to create an inspiring, supportive and informative community. If you post to one of our social media platforms, or otherwise respond or comment on one of our blog posts, you are agreeing to abide by our Community Guidelines (“Guidelines”) set forth below:
- Be considerate of other viewpoints.
- Share your thoughts in a constructive manner.
- Post photos, videos or other content that you think we’d like to see.
- Be mean. Inflammatory, defamatory or vulgar content will be removed.
- Stray off topic. Spam or off-topic posts—including those of a religious or irrelevant political nature—are not allowed.
- Post any content that you don’t own or have permission to use.
Below are the Guidelines for members of our social media communities, readers of our website, and blog/content contributors. These guidelines are designed to protect you and your fellow community members.
- STAY ON TOPIC AND BE RESPECTFUL
- CCOF encourages open discussions. ALL communications should be civil and respectful. Differences of opinion are fine; personal attacks are not.
- Comments and contributions should be relevant to the topic being discussed.
- COMMENT MODERATION AND RESPONSE
- No spam. Posting the same message to one or many social media posts, articles, galleries or discussions is considered spam and we may remove such postings from our social media platforms.
- No solicitation. Posts containing personal or commercial solicitations or advertising may be removed.
- We will do our best to moderate and respond quickly to your comments and feedback, but we cannot guarantee that we will reply to every comment. Generally, we check in at least twice daily during business hours. Please remember, though, that our social media platforms and our blog comments contain the opinions and views of other users. Although we are moderating our channels to help ensure that users’ posts comply with these Guidelines, we cannot be responsible for any comments or materials posted by users.
- WE MAY USE YOUR POSTS
- By posting on one or more of our social media platforms, tagging us in a post or using one of our owned hashtags, you understand that your posts, and any ideas, techniques or images contained in them, may be freely used by us in any way and in any media, on our social media platforms, and in our business. Accordingly, please do not submit any ideas or materials that you wish to keep confidential or for which you expect to receive compensation.
- When you post on any of our social media platforms, your name, likeness and social media handle will be visible and associated with your post. If we reuse your post elsewhere, we may display your name, likeness and handle there, as well.
- Participating in, suggesting or encouraging any illegal activity is cause for immediate ban from CCOF’s social media communities. Upon discovery, we will edit or entirely remove such posts from the social media platforms we manage.
- The posting of copyrighted videos, photos, articles or other material beyond what is protected as fair use is prohibited and, upon discovery, we will remove such posts from any of the social media communities we manage. Do not pass off someone else’s intellectual property as your own.
- The registration of multiple accounts for the purpose of trolling or harassing CCOF or other community members, or with the intent to disrupt the flow of conversation, is prohibited. Any user discovered to be engaging in this type of behavior will result in all user names being banned from CCOF’s social media communities.
MINORS UNDER 13
You must be at least 13 years old to participate in social media platforms. If you are a minor in your jurisdiction (but at least 13), please do not post your comment without the knowledge and permission of a parent or legal guardian. If you are an adult and your post contains the name or likeness of a minor, you must be the parent or legal guardian of that minor.
CCOF reserves the right to:
- Determine what constitutes inappropriate content;
- Edit or entirely remove inappropriate content;
- Ban offenders from its social media communities at its sole discretion.
The opinions expressed by users and content authors on CCOF’s social media platforms are theirs alone and do not necessarily reflect CCOF’s views or opinions. We are not responsible for anything contained in links to third-party sites.
Your comments, responses or other postings may also be submitted to law enforcement if we have a good faith belief that disclosure of such information is reasonably necessary to detect and prevent fraud or to protect the safety of the public or an individual.