Staff Working Remotely and CCOF Office Temporarily Closed

CCOF is continuing our services with our staff working safely from home. Although response times may be slower, we are here to support you. We welcome new applications to join the CCOF-certified family. Visit our Crisis Resilience page for updates and crisis resilience resources.
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The CCOF office in Santa Cruz, California is temporarily closed to the public, effective immediately. CCOF staff will still be working from their homes.

In line with Coronavirus Disease 2019 (COVID-19) containment and quarantine recommendations from the Centers for Disease Control and Prevention (CDC) and California Department of Public Health, the CCOF office in Santa Cruz, California will be closed to the public effective immediately to help keep our staff and community save from COVID-19. 
 
Staff will be working from home while the physical office is closed to the public. Please note that our response time may be slower than usual to your requests, especially with school and childcare closures impacting our team members. 
 
For our certified members, please note the following: 
  • We cannot accept 2-day Rush requests. We can accept 5-day Rush requests. 
  • Export documents may be delayed by a day or two. Please submit them as early as possible. 
  • Your annual inspection may take an additional 30 days to review. If you need a new certificate in the meantime, please email inbox@ccof.org
  • Organic inspection appointments may be impacted to protect both your health and the inspector’s health. Certified members with upcoming inspections will be notified by email and phone if their inspection appointment will be changed. We ask that you cancel your inspection if you are exhibiting flu-like symptoms, and we are also happy to help you reschedule if you have other COVID-19 concerns. Email inspectionoperations@ccof.org for assistance.
 
If you or your operation are impacted by COVID-19 and you need additional support, such as due date extensions, we are here to help. Contact us at (831) 423-2263 or inbox@ccof.org
 
We will alert you via email and our website when the CCOF office has reopened. Thank you for your patience and understanding. 
 
Please keep yourself and your family safe during this time. We encourage you to review the CDC’s recommendations for how to prepare for COVID-19. Refer to the CDC’s resources about COVID-19 for the most up-to-date announcements and information about the virus. 
 
Our greatest strengths—compassion, practicality, and preparedness—will serve us better than fear and isolation as COVID-19 strikes close to home. Ultimately, we will experience COVID-19 as a community, and we will get through it as a community: together.
 

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