The CCOF office will be closed for an all-staff summit May 15-19. Most staff will be unavailable, and communications will be delayed. We will be unable to accommodate Expedited or Rush Review timelines for items submitted between May 10th and May 19th. However, we assure you that all submissions received during this period will receive prompt attention upon our return, and review deadlines will be set accordingly.
We recognize that inspections will still be taking place next week so we will be monitoring the email@example.com email for urgent inspection-related issues. Staff availability and access to email will be limited so response time may be slower than usual. We ask that you hold inspection-related questions that are not urgent until the week of May 22nd.
Export certificate processing will be limited during this time. To help us better assist you, all certificate requests (including TRACES) should provide the date of departure from the US and date of arrival in the destination market in the body of the email to firstname.lastname@example.org.
Thank you for your patience and understanding.